Due to Covid shipping may take longer than the estimated times for both Domestic and International!

Where do you ship from? 

Cremecherie ships from Australia! 

When will my order ship?
Orders will be shipped out once a week. For International orders I ship everything via DHL which requires tranferring to their main shipping warehouse (takes around a week for them to be shipped to you). I aim to have your goodies on their way to you as soon as possible!

For special events, new launches and sales, processing times may take a bit longer.

Will my order have tracking?
Only if you select a tracked option such as Tracked Parcel Post or Express Tracked Parcel Post. If you select Untracked Lettermail you won't receive tracking.

How long does shipping take?

  Location Method   Estimated Delivery
  International    Lettermail   2 - 9 weeks after shipment
  Australia   Tracked   2 - 14 business days after shipment
  International   Tracked   2 - 8 weeks after shipment
  Australia   Express   1 - 7 days after shipment
  International   Express   7 - 20 business days after shipment

These are estimates and not guaranteed dates. Due to Covid delays may arrise!

If you have any questions or concerns that aren't covered here or in the FAQ don't hesitate to send an email through the contact form!